FAQs

• When can I move in?

  If there is a storage space available that meets your specific storage needs you can move in anytime.

• How much notice needs to be given before I move out?

  We require a 5 day notice before you move out.

• What type of documentation do I need to provide in order to rent a space?

  We require a government-issued ID (examples: driver’s license, state ID, or passport).

• Do I need to sign a long-term lease?

  No, we rent on a month-to-month basis unless the customer requests otherwise.

• Does there have to be someone in the office to let me through the security gates?

  No. At the time of signing you will be given a security pass code that will allow you access during normal access hours.

• What forms of payments do you accept?

  Checks, money orders, VISA and MasterCard. Cash payments in person only.

• How do I know how much storage space I will need?

  You can either use our Storage Calculator on our website or call our manager for assistance.

• Can I just stop by to view the facility and storage spaces or do I need an appointment?

  Stop by anytime between our office hours; 8:30am - 5:00pm Monday – Wednesday and Friday; 8:30am - 6:00pm Thursday; 8:30am - 3:00pm Saturday; 9:00am - 1:00pm Sunday for a complimentary tour of our facility. Please call ahead, let us know what time is convenient for you, so that we can schedule that time for you.

• Do I need to bring my own lock?

  We encourage tenants to bring their own locks at time of move-in; however we also have locks available for purchase.

• Are there any items that I am NOT able to store?

  Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.